FAQ - Tour Up in Europe | Private tours in Europe

Frequently asked questions

1. Should I book tickets myself? Are the tickets included in the price?

Yes, tickets are included if you book directly through our website. For bookings via third-party platforms, ticket inclusion may vary.

2. Who chooses the guide? Can I select one myself?

Our booking agents assign guides unless you specify a preference.
Gold and Platinum Loyalty Members enjoy concierge-selected guides for every tour.

3. I’m unsure which tour to book. Can I talk to someone?

Absolutely! Book a Free Discovery Call or fill in Create Your Tour form to share your preferences, and we’ll design the perfect experience for you.

4. Can we skip the waiting line?

Usually, yes. Our guides strive to secure skip-the-line access, but this depends on the museum or tour. Some attractions may not allow it.

5. I got sick. Can I get a refund?

6. Is lunch or dinner included in the tour?

Meals are not usually included, but we’re happy to assist with restaurant reservations. Breakfast is included during multi-day tours as part of the hotel stay.

7. What about tastings?

8. Why are the tours more expensive?

Private and Customized Experiences:
Each tour is private and tailored to your preferences, ensuring dedicated attention and personalized itineraries.
Top-Quality Providers:
We work with the best local providers for premium, authentic experiences, including exclusive access and gourmet options.
Expert Guides:
Our seasoned professionals provide in-depth insights and stories you won’t find on standard group tours.
Taxation in Europe:
High taxation and regulatory standards ensure our operations remain legitimate and professional.

9. Can a tour be customized?

Yes, definitely! Share your vision, and we’ll craft an unforgettable experience tailored just for you. Book a free discovery call.

Book a 30-minute discovery call and we’ll help you design your perfect European adventure!